Closing My Account

Steps to close your Quetzal account

To close your account, please follow these simple steps:

  1. Click your name in the bottom-left corner of the dashboard.
  2. Navigate to Settings and then go to the General tab.
  3. Scroll down to the Close Account section.
  4. Press the red Close Account button.
  5. Check the consent box to confirm your decision.
  6. Click Close Account again, and one of our team members will contact you to arrange the withdrawal of all funds from your account and finalize the closure.

We'll be sorry to see you go! If there's anything we can do to improve your experience or if you have any second thoughts, please contact our Support team. We'd love for you to remain a part of the Quetzal.